How to notify authors of a new comment?

Hi all,

I am on EE v2.9.2.

For some reason the authors are not receiving email notifications when new comments are made. The comments are put into moderation - does that affect anything?

The admins properly receive emails about new comments (and to approve them in moderation).

In each Channel I have made sure to set “Notify the author of an entry whenever a comment is submitted?” to “Yes”.

Is there another setting that I am missing?

I have gone through Tools->Communicate and emails send fine. In Admin->Email Configuration everything is setup properly.

Thanks!

** Forgot to add ** We have ‘Threaded Comments v2.4.8 installed.