We use cookies to improve your experience. No personal information is gathered and we don't serve ads. Cookies Policy.

ExpressionEngine Logo ExpressionEngine
Features Pricing Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University
Log In or Sign Up
Log In Sign Up
ExpressionEngine Logo
Features Pro new Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University Blog
  • Home
  • Forums

Mail Not Sending

Development and Programming

mr_ripley's avatar
mr_ripley
45 posts
9 years ago
mr_ripley's avatar mr_ripley

When I use the Communicate button, I get the error: Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 65488 bytes) in D:\home\site\wwwroot\system\expressionengine\core\EE_Exceptions.php on line 352

Nothing has changed. It was working, now it is not.

Also, I have Freedom Form Pro installed. It registers in the CP that an email has been sent but it does not send out the admin notification.

I’m using sendgrid and have all of the correct settings.

EE version: v2.10.1 Freedom Form vs 4

       
Derek Jones's avatar
Derek Jones
7,561 posts
9 years ago
Derek Jones's avatar Derek Jones

The Communicate page and email send are pretty low-memory operations, so something is definitely awry. How many recipients are you sending to, are you using “batch” mode, and what version of PHP is on this server?

       
mr_ripley's avatar
mr_ripley
45 posts
9 years ago
mr_ripley's avatar mr_ripley

PHP Version 5.4.45

Batch mode = I have tried it on and off. Recipients = 1 - just a test message.

For some reason I have seen this error message before and have to duplicate entries so I can edit them.

Also, I’m using sendgrid, SMTP

       
Derek Jones's avatar
Derek Jones
7,561 posts
9 years ago
Derek Jones's avatar Derek Jones

What extensions do you have installed? None of those operations should be using anywhere near that memory. Methinks you may have some non-native operations going on in the background.

       
mr_ripley's avatar
mr_ripley
45 posts
9 years ago
mr_ripley's avatar mr_ripley

I posted an image of my extensions.

       
Derek Jones's avatar
Derek Jones
7,561 posts
9 years ago
Derek Jones's avatar Derek Jones

> I posted an image of my extensions.

Er… where? 😉

       
mr_ripley's avatar
mr_ripley
45 posts
9 years ago
mr_ripley's avatar mr_ripley

These are my extensions

       
Derek Jones's avatar
Derek Jones
7,561 posts
9 years ago
Derek Jones's avatar Derek Jones

So I have an idea of what might be causing your memory issues, but someone on our team would need to log in directly to debug. If you’d like us to do that, please put in a support ticket and provide log in access (credentials are encrypted in the support portal and auto-destroyed after 30 days).

       
mr_ripley's avatar
mr_ripley
45 posts
9 years ago
mr_ripley's avatar mr_ripley

Thanks. I opened a ticket.

       
Robin Sowell's avatar
Robin Sowell
13,159 posts
9 years ago
Robin Sowell's avatar Robin Sowell

Just circling back in case anyone runs into something similar.

The memory error was very very odd! It ended up being the result of some commented out code where the system error message codes/text are specified. The 500 error was commented out, resulting in any system error that returned a 500 code triggering an infinite loop and thus running out of memory.

Restoring the commented out bit got errors working- and the resulting email debug points to the mail server not authenticating the smtp connection data.

Glad you brought it to support- that one needed some code digging to spot!

       

Reply

Sign In To Reply

ExpressionEngine Home Features Pro Contact Version Support
Learn Docs University Forums
Resources Support Add-Ons Partners Blog
Privacy Terms Trademark Use License

Packet Tide owns and develops ExpressionEngine. © Packet Tide, All Rights Reserved.