We use cookies to improve your experience. No personal information is gathered and we don't serve ads. Cookies Policy.

ExpressionEngine Logo ExpressionEngine
Features Pricing Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University
Log In or Sign Up
Log In Sign Up
ExpressionEngine Logo
Features Pro new Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University Blog
  • Home
  • Forums

Strangeness logging into CP: Apparent failure, 500 Internal Server error

Development and Programming

twotone8's avatar
twotone8
11 posts
8 years ago
twotone8's avatar twotone8

Hey, guys. Our EE site continues to work fine, but we are having trouble getting into the Control Panel. We are not aware of anything having been changed, but for the past week the login page loads, we put a valid user & pw, hit Enter, wait a very long time, then get a 500 Internal Server error page. However, if we then return and put in a bad username & pw combination, it says “wrong login,” but we are then in fact logged into the control panel!

Looking at the log file, all of the attempts that appeared to time out were successful. This seems to happen on all browsers and via all ISP’s. Any idea what we should look for to make it work normally again?

This is an old version: ExpressionEngine 1.6.4 Build: 20080829

       
Origin Media's avatar
Origin Media
20 posts
7 years ago
Origin Media's avatar Origin Media

Did you resolve this issue? I’m having the same thing with a site I just migrated to a new server. Website is fine but a successful login to the control panel causes an internal server error. The control panel was all working fine before the migration and I’m at a bit of a loss at how to resolve this!

       
twotone8's avatar
twotone8
11 posts
7 years ago
twotone8's avatar twotone8

This is no longer happening, but I don’t recall fixing it in any intentional way. I am searching my email now.

Does my trick work of attempting a login, getting the error, then trying to login with bad credentials (like user fghjkk)?

       
Origin Media's avatar
Origin Media
20 posts
7 years ago
Origin Media's avatar Origin Media

So my login is successful and then I get the Internal Server Error when it tries to load the control panel.

If I go back to login page after that it redirects back to the homepage as I am logged in and I see the error again.

This got me thinking though and I am able to manually type other control panel urls in and these load! So it only seems to be effecting the CP homepage itself.

I’m using a newer version of EE to you but any clues to what would cause a internal server error would be helpful at this stage! I’m waiting to get server error logs from host to try and find out in more detail what is causing the issue.

       
Jake V's avatar
Jake V
4 posts
7 years ago
Jake V's avatar Jake V

same issue here, happening on local environment. The CP homepage gives error, yet I am able to type CP urls and get access to all other areas of the CP.

       
Jake V's avatar
Jake V
4 posts
7 years ago
Jake V's avatar Jake V

The version I’m running is 4.0.6, but I resolved my issue by changing PHP version to 7.2 on MAMP.

       
nhakhoahollywood's avatar
nhakhoahollywood
1 posts
about 7 years ago
nhakhoahollywood's avatar nhakhoahollywood

“Does my trick work of attempting a login, getting the error, then trying to login with bad credentials” ?? Did you use a cracked version

       
Derek Jones's avatar
Derek Jones
7,561 posts
about 7 years ago
Derek Jones's avatar Derek Jones

Internal Server Errors will always have more verbose errors logged in the server’s error logs. Check there for more details.

If you’re using MAMP, this is a known issue with PHP < 7 in their distros, as they are using out of date curl / SSL libs and are unable to retrieve content over https, which is what all services will connect to expressionengine.com with for news, licensing, software updates, etc. The solution is to not use MAMP, or use MAMP with PHP 7+ (which you should be doing regardless of whether you are using MAMP).

       

Reply

Sign In To Reply

ExpressionEngine Home Features Pro Contact Version Support
Learn Docs University Forums
Resources Support Add-Ons Partners Blog
Privacy Terms Trademark Use License

Packet Tide owns and develops ExpressionEngine. © Packet Tide, All Rights Reserved.