Freeform: Captchas not refreshing after field error

Greetings!

Couple of questions.

a.) What version and build of ExpressionEngine are you running?
b.) What extensions are you running?

-greg

Hello Greg. Thanks for your reply. I am running ExpressionEngine 1.6.7 Build: 20090122; and only using the Freeform module.

Atiosis

atiosis,

something odd is happening on your template. /contact/general is being rendered above the header of the page.

In your form code this is displaying

<form id='freeform' method="post" action="http://131.94.117.219/sunguide/index.php?"  enctype="multipart/form-data" >

I believe it should look like this

<form id='freeform' method="post" action="http://131.94.117.219/sunguide/index.php?/contact/general"  enctype="multipart/form-data" >

I would try creating a separate testing template and reduce your form and tags to a bare minimum unitl you find the culprit, but I think there may be a syntax problem there.

<form id='freeform' method="post" action="http://131.94.117.219/sunguide/index.php?"  enctype="multipart/form-data" >

Do you think this is what is not allowing the captchas to refresh? I have no idea on how to fix that. :(

I did try simplifying the template and testing, and still getting the same results.

As John said, if you view the source of the page, you see:

/contact/general

<!-- CONTACT - GENERAL -->

And as a general rule, we shouldn’t have anything above the DocType. Can you try to isolate where that is coming from?

Also, as a quick test, please make a totally bare-blank template and paste only the freeform form tag in it. Test it to see if we receive the same problems and hit us with a link to that page.

-greg

Hello. Thanks a lot for looking into this. I created a new template, here is the link: http://131.94.117.219/sunguide/index.php?/contact/test/

The path that appears on the top is out of my control. The person that set up the server and the engine added for I don’t know what purpose. I just requested him to remove it, but that will be tomorrow.

The code used for the template is as follows:

Again thanks a lot. I hope you guys can help me get this going!

Atiosis

Sorry, I meant bare blank template with only the freeform code, eg:

No styles, etc. just that code.

Hello. here is the new form, just the freeform code: http://131.94.117.219/sunguide/index.php?/contact/test/ Below is the form’s code.

{exp:freeform:form form_name="Contact Home" return="contact/thanks" notify="[email protected]" template="contact_home" required="name" file_upload ="Contact" send_attachment="yes"}


<table cellpadding="0" cellspacing="0">
        
            <tr>
               
                <td><span class="red">*</span>Name:</td><td class="form_row_field"><input type="text" name="name" value="" /></td>
                
            </tr>
           
          
          <!-- begin test upload file -->
          <tr>
           <td colspan="2">
                <input type="file" name="file1" /><br>
                (<span class="red">The size of file upload should not exceed 20 MB.</span>)
                <h4><strong>Supported file formats:</strong>
.pdf, .swf, .bmp, .gif, .jpeg, .jpg, .jpe, .png, .txt, .html, .doc, .docx, .xl, .xls, .mov, .mpg, .mpeg, .mp3</h4>
            </td>
        </tr>
         <!-- end test updload file -->
           
                {if captcha}
                
                <tr>
                <td valign="top">Enter this value:</td><td>{captcha}</td>
                </tr>
                
                
                
                <tr>
                <td valign="top">*Here:</td><td><input class="captcha" type="text" name="captcha" value=""/></td>
                </tr>
                {/if}
                 
                <tr>
                <td valign="top"> </td><td><h4>*Indicates Required Fields</h4></td>
                </tr>
                
                <tr>
                <td valign="top"> </td>
                
                <td>
                
                <input type="submit" name="submit" value="Submit" />
                <input type="reset" name="reset" value="Reset"/>
                
                </td>
                </tr>
            
            
        </table>

 
{/exp:freeform:form}

Again.. THANKS A LOT!

I just uploaded a file using that last bit of code, it appeared to work. ???

Hi Sue, try uploading an unsupported format. When you get the error, click the return to previous page link and try re-submitting a supported file format, that’s when you get the error. If I submit a supported file format, the form works just fine, the problems shows when I get an error and have to come back.

So when going back to the previous page, the captcha value isn’t set to something else.

hmmmmm… have you contacted the Solspace guys about this?

I posted on their forums (http://www.solspace.com/forums/viewthread/2542/) - interesting enough I never got an email that someone replied, but it was not a solution. :(

There might not be a solution other than don’t do that. If they refresh the page, the captcha will refresh, and you’ll have a new one..

In any case, this isn’t an EE issue per se. I’m going to move this to the Modules forum in the mean time.

Hello again. The problem was with Freeform. Kelsey took care of it and released an updated version. Thanks a lot to all for your help. Here is a link of my thread with Solspace support: http://www.solspace.com/forums/viewthread/2542/

Atiosis