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Getting a 500 Server Error after updating site from 2.4 to 2.10.2

How Do I?

5BYFIVE Creative's avatar
5BYFIVE Creative
142 posts
9 years ago
5BYFIVE Creative's avatar 5BYFIVE Creative

The upgrade process completed without any errors or problems, but when I tried to view the control panel and the front-end of the site I get a 500 server error. Not sure where to begin to diagnose the problem. Any help is appreciated, thanks!

       
Kevin Cupp's avatar
Kevin Cupp
791 posts
9 years ago
Kevin Cupp's avatar Kevin Cupp

Sorry to hear, Mike! Are you able to look at your Apache server logs? (Assuming you’re using Apache) Usually Apache will put more details in to the error log file that can help us diagnose.

       
5BYFIVE Creative's avatar
5BYFIVE Creative
142 posts
9 years ago
5BYFIVE Creative's avatar 5BYFIVE Creative
Sorry to hear, Mike! Are you able to look at your Apache server logs? (Assuming you’re using Apache) Usually Apache will put more details in to the error log file that can help us diagnose.

Kevin, I ended up disabling extensions which got me a little farther. Currently upgrading all plugins now with Extensions still disabled. Hoping that when I’m done updating and I turn extensions back on that things will work…will update when I’m done.

       

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