Why is Channel Images searching for images in the cache folder?
How Do I?
I cloned a site to overhaul it, meaning I copied over all files and databases, but following the instructions in the ExpressionEngine User Guide to upgrade (from 2.5.2 to 2.10.2) I cleared all caches.
I updated Channel Images to version 5.4.19, but when I try to regenerate images I get the following error (username and filename redacted):
A PHP Error was encountered
Severity: Warning
Message: copy(/home/<username>/public_html/dev/system/expressionengine/cache/channel_images/<filename>.jpg): failed to open stream: No such file or directory
Filename: local/local.php
Line Number: 111
Fatal error: Uncaught exception 'Exception' with message 'Image file not found: /home/<username>/public_html/dev/system/expressionengine/cache/channel_images/<filename>__small.jpg' in /home/<username>/public_html/dev/system/expressionengine/third_party/channel_images/libraries/PHPThumb/ThumbBase.inc.php:193 Stack trace: #0 /home/<username>/public_html/dev/system/expressionengine/third_party/channel_images/libraries/PHPThumb/ThumbBase.inc.php(172): ThumbBase->triggerError('Image file not ...') #1 /home/<username>/public_html/dev/system/expressionengine/third_party/channel_images/libraries/PHPThumb/ThumbBase.inc.php(110): ThumbBase->fileExistsAndReadable() #2 /home/<username>/public_html/dev/system/expressionengine/third_party/channel_images/libraries/PHPThumb/GdThumb.inc.php(96): ThumbBase->__construct('/home/<username>/...', false) #3 /home/<username>/public_html/dev/system/expressionengine/third_party/channel_images/libraries/PHPThumb/ThumbLib.inc.php(127): GdThumb->__construct('/home/<username>/...', Array, false) #4 /home/<username>/p in /home/<username>/public_html/dev/system/expressionengine/third_party/channel_images/libraries/PHPThumb/ThumbBase.inc.php on line 193Why is it searching in the cache directory for the images? Shouldn’t it just be searching for the original files in the /images/uploads directory? What are my options to resolve the issue?
Can anyone offer some advice? This is quite urgent.
Since this is a third party add-on. Have you tried to contact the developer?
Since this is a third party add-on. Have you tried to contact the developer?
Their support page just points you to the EE Stack Exchange site, on which I have already posted with no response.
Their support page just points you to the EE Stack Exchange site, on which I have already posted with no response.
http://www.devdemon.com/support/
I see direct support options on the right-hand side of the page, did you try those?
[http://www.devdemon.com/support/](http://www.devdemon.com/support/) I see direct support options on the right-hand side of the page, did you try those?
Direct support is only free for 90 days. I’d rather not spend money if the community could help figure out the issue.
I feel silly for not trying this earlier, but I just cleared all caches and it now works fine.