We use cookies to improve your experience. No personal information is gathered and we don't serve ads. Cookies Policy.

ExpressionEngine Logo ExpressionEngine
Features Pricing Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University
Log In or Sign Up
Log In Sign Up
ExpressionEngine Logo
Features Pro new Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University Blog
  • Home
  • Forums

internal server error

Development and Programming

mr_ripley's avatar
mr_ripley
45 posts
9 years ago
mr_ripley's avatar mr_ripley

I have ExpressionEngine v2.10.1

I have member groups to edit specific content. When you are signed in as a certain member group, that is not Super Admin and you go to certain pages in Content > Edit after the page loads there is a Popup box that says “error: internal server error:

It only happens to non super admin users and mostly happens when editing. Has this occurred before? How do you fix?

       
Ingmar Greil's avatar
Ingmar Greil
29,243 posts
9 years ago
Ingmar Greil's avatar Ingmar Greil

The first thing to do would be to take a look at the server’s error log. You should get mot specific information on what triggered the server error in the first place.

       
mr_ripley's avatar
mr_ripley
45 posts
9 years ago
mr_ripley's avatar mr_ripley

Here is what I got: Internal Server Error 500: It looks like the error is generated from: show_module_cp&module=matrix_presets&method=get_presets Again, this only happens when you sign into the admin and you are NOT a super admin but a user with limited privileges.

Detailed Error Information: Module FastCgiModule Notification ExecuteRequestHandler Handler PHP54_via_FastCGI Error Code 0x00000000 Requested URL MY SITE URL/admin.php?S=45868400342e479bcbf6b43c3d86196d&D=cp&C=addons_modules&M=show_module_cp&module=matrix_presets&method=get_presets Physical Path D:\home\site\wwwroot\admin.php Logon Method Anonymous Logon User Anonymous

       

Reply

Sign In To Reply

ExpressionEngine Home Features Pro Contact Version Support
Learn Docs University Forums
Resources Support Add-Ons Partners Blog
Privacy Terms Trademark Use License

Packet Tide owns and develops ExpressionEngine. © Packet Tide, All Rights Reserved.