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Installing 3.2.0 and cannot access CP - getting connection reset

How Do I?

Linedup's avatar
Linedup
42 posts
9 years ago
Linedup's avatar Linedup

Hi

We have used EE for over 6 years now, so are very familiar with the software. However after installing 3.2.0 (with no install issues), when we try to login to the Control Panel we get the following message after entering our username and password

The connection was reset

We are running Apache on Windows, with PHP as a module. We have tested the EE server compatibility report and that comes back completely fine.

Any help would be so appreciated.

Jonathan

       
deeciduous's avatar
deeciduous
30 posts
8 years ago
deeciduous's avatar deeciduous

Did you find a solution? I’m having the same problem with 3.4.3. (Running on a LAMP server, though)

Cheers

       
deeciduous's avatar
deeciduous
30 posts
8 years ago
deeciduous's avatar deeciduous

Found it - had to clear PHP OPcache.

       
Linedup's avatar
Linedup
42 posts
8 years ago
Linedup's avatar Linedup

No we have not yet solved this, to the extent that we are considering alternative CMS platforms. Please can you outline what you did with PHP OPcache to solve this?

       
deeciduous's avatar
deeciduous
30 posts
8 years ago
deeciduous's avatar deeciduous

It’s likely the issue is PHP related, so create a phpinfo file to check memory allocation etc. With mine I noticed that Zend OPcache (http://php.net/manual/en/book.opcache.php) free memory was minimal. IIRC OPcache is not enabled by default - if it’s not enabled you won’t see it listed when using phpinfo (and this solution will not help).

If you are using OPcache, try creating a PHP file that contains:

<?php opcache_reset(); ?>

…and upload the file, then access the file from a browser.

Note that running this command on the CLI will not help, as the CLI apparently uses a different cache.

       
Linedup's avatar
Linedup
42 posts
8 years ago
Linedup's avatar Linedup

Thank you very much for your help. We have updated our version of PHP and this now works - I did not have the willpower to try to dissect the exact extension issue, but happy days we have it working.

       
deeciduous's avatar
deeciduous
30 posts
8 years ago
deeciduous's avatar deeciduous

No problem - glad you got it working!

       

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