We use cookies to improve your experience. No personal information is gathered and we don't serve ads. Cookies Policy.

ExpressionEngine Logo ExpressionEngine
Features Pricing Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University
Log In or Sign Up
Log In Sign Up
ExpressionEngine Logo
Features Pro new Support Find A Developer
Partners Upgrades
Blog Add-Ons Learn
Docs Forums University Blog
  • Home
  • Forums

Error when installing EE 2.9.3

How Do I?

earbrain's avatar
earbrain
23 posts
9 years ago
earbrain's avatar earbrain

I got this error message when using the installer to do an installation, not an update. I had to input all the information (user names and passwords) of the MySQL database all over again, but it appears there is a problem. Please advise, if anyone has ideas.

“A Database Error Occurred Unable to connect to your database server using the provided settings.

Filename: controllers/wizard.php

Line Number: 1600”

       
Derek Jones's avatar
Derek Jones
7,561 posts
9 years ago
Derek Jones's avatar Derek Jones

My guess is that this environment doesn’t meet the system requirements. Have you tried running the Server Wizard on this server?

       
destez's avatar
destez
3 posts
about 9 years ago
destez's avatar destez
My guess is that this environment doesn’t meet the system requirements. Have you tried running the [Server Wizard](https://docs.expressionengine.com/v2/installation/requirements.html#server-compatibility-wizard) on this server?

That really help me! Thank you so much! I’m trying to install a free version of ee on my PC, in order to test it.. But it doesn’t work ‘cause I must enable PDO for MySQL PHP extension! Thanks!! 😊

       
Derek Jones's avatar
Derek Jones
7,561 posts
about 9 years ago
Derek Jones's avatar Derek Jones

Glad that helped, @destez and welcome to the community!

       

Reply

Sign In To Reply

ExpressionEngine Home Features Pro Contact Version Support
Learn Docs University Forums
Resources Support Add-Ons Partners Blog
Privacy Terms Trademark Use License

Packet Tide owns and develops ExpressionEngine. © Packet Tide, All Rights Reserved.