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m007's avatar
m007
83 posts
5 years ago
m007's avatar m007

I moved a new site to a new server (never used before), everything is fine in front and back-end except when I try to edit or add a new template or channel I got the 403 Forbidden page with the message “Access to this resource on the server is denied!”

I can add or edit entries, I can upload files and so on, except the templates and channels.

Can anyone tell me what settings on the server is blocking me? Thanks

       
Rob Allen's avatar
Rob Allen
2,950 posts
5 years ago
Rob Allen's avatar Rob Allen

It could be something tripping up mod_security rules - I had this and my host whitelisted the offending rules and kept the on record for other EE site owners just in case.

What I did was to trigger the 403, make a note of the date/time it happened, then tell you web host the date/time, they should then be able to look the logs to see which rules were tripped and disable them for you.

If your host doesn’t play ball then look at moving away, it’s a straightforward for server admins to do.

       
m007's avatar
m007
83 posts
5 years ago
m007's avatar m007

Thanks Rob, I sent to the server administrator a print screen with the date and time when the error occurred to see what happens. Very strange web hosting

       

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