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TinyMCE not working in IE after upgrade to 1.6.4

Development and Programming

Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

updated EE from 1.6.3 to 1.6.4. IE 7.0.5730.11 Windows XP Normal virus scanning software on local machine (Eset NOD32).

I’m going to try updating tinymce itself since there’s a newer version out than what I’m using. I’ve got tinymce 3.0.5, I can update that to 3.1.0.1. I’ll let you know my results.

—Diana

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

feh, no improvement.

I had a problem like this in WordPress, and found that it had to do with there being an extra line in a config file, inserted accidentally during an update process. That seemed to affect the order of loading for scripts. When I cleaned up the config file line spacing, the problem went away.

But I didn’t see anything amiss with my EE config files! :(

       
Derek Jones's avatar
Derek Jones
7,561 posts
17 years ago
Derek Jones's avatar Derek Jones

Such an issue should be consistent, though, at least with a given browser, behaving the same for everyone using that browser. Go ahead and check your index.php, path.php, and config.php file for extra whitespace after the closing PHP tag, though, to be thorough.

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

Checked all those, all fine. Did remove extra linefeeds in index.php, but there is no whitespace or linefeed after the closing PHP bracket.

Here’s something weird.

I am also using another set of custom fields for another type of post. Guess what. tinymce is working there!!

OK, what’s the difference?

Where it’s working, here’s the configuration: Field type: WYSIWYG (naturally.) 10 textarea rows Default Text Formatting for This Field: None. Hide Formatting Menu Is this a required field? No. Is field searchable? Yes. Show this field by default? Yes.

Where it is NOT working, here’s the configuration: Field type: WYSIWYG 6 textarea rows Default Text Formatting for This Field: None. Hide Formatting Menu Is this a required field? Yes. Is field searchable? Yes. Show this field by default? Yes.

I confirm that tinymce is loading in the publish page (by seeing it in the source.)

Strange problem. Why not displaying in this particular template?

       
Derek Jones's avatar
Derek Jones
7,561 posts
17 years ago
Derek Jones's avatar Derek Jones

Diana can you email me login access to the two publish forms you refer to above? I’d like to confirm both that I am unable to see TinyMCE in IE7, and inspect the source to see if there are any notable differences. Nothing about this is making any sense, though it’s a Javascript wysiwyg editor, so that’s shooting par. 😉

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

done.

I’m comparing the source myself, too (tho I know very little! I’m a code-monkey kind of webmaster).

Maybe I should try disabling the URL Field Extension (v.1.0.4), and see if that makes a difference? That is one big code difference between these two templates. I don’t think IE handles JS the same way FF does.

I could also disable gzip on tinymce if you think that might make a difference, too.

I don’t want to do that if you’re in the middle of checking it out, though. Let me know if you think I should give that a shot.

       
Derek Jones's avatar
Derek Jones
7,561 posts
17 years ago
Derek Jones's avatar Derek Jones

I won’t be able to log into your site and check until later tonight, Diana, so feel free to try in the meantime.

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

OK: disabling URL Field Extension didn’t make a difference, and turning off GZIP for tinymce didn’t make a difference.

Interesting, sometimes the About publish page (the short form with WYSIWYG field) has to be loaded twice to see the tinymce controls.

IMO this could be a tinymce problem in IE. I’ll look around for info.

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

woohoo! Fixed.

I hadn’t added the compressor PHP versions of the file.

Steps to fix:

1) Update tinymce to current 3.1.x version. 2) Add the Moxie gzip compressor files, a separate download, if you want the benefits.

a. Where to get them b. Download this file: Compressor PHP tinymce_compressor_php_2_0_2.zip c. How to install them

thank you for the help, and maybe this will help someone else, too!

—Diana

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

aaargh, no, it’s not fixed. grrr.

I saw the buttons once… and I haven’t seen them again. Deleted internet cache, checked the gzip settings, etc. etc. even turned off gzip. No dice.

—diana

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

when I compared the source for the same page in FF and IE, the only difference I found, besides the obvious differences of session ID and time/date, is this:

FireFox 2: Script executed in 0.1654 seconds   21 SQL queries used

IE 7: Script executed in 0.1744 seconds   20 SQL queries used

I wonder why the diff in SQL queries?

       
Opaline's avatar
Opaline
71 posts
17 years ago
Opaline's avatar Opaline

interesting…. verrry interesting.

When I move up the position of the field to #4, the buttons display.

When I move the field back to the bottom (#14 or #20) the buttons do not display.

So, I’ve moved it up.

I played around with the field order, and it looks like, if it’s a long form, that the WYSIWYG buttons did not appear if the field was at the bottom of the form.

       
Deborah Cross's avatar
Deborah Cross
113 posts
17 years ago
Deborah Cross's avatar Deborah Cross

Hi Derek, thanx for persevering with me on this. I’m totally willing to concede that EE may not be the problem. I really don’t have much idea about technical issues. It just seems odd to me that the toolbar works fine outside EE, just not within it. And the problem isn’t restricted to our environment at work, my home PC (Vista/IE7) can’t see it either. But your PC can see it. Maybe we have some weird Australian settings?!!! That the one person who can see it in IE doesn’t have?

I think I’ll just try and get Firefox installed for all these people.

       
Derek Jones's avatar
Derek Jones
7,561 posts
17 years ago
Derek Jones's avatar Derek Jones

Same thing, I have no issues with TinyMCE on your site Diana, in IE7/Vista.

       
Derek Jones's avatar
Derek Jones
7,561 posts
17 years ago
Derek Jones's avatar Derek Jones

@Deborah - I have no idea what could be causing it. Have you tried disabling all of your third party security software? And are you running any browser add-ons like Google Toolbar or anything? I remember that causing problems to no end for me.

       
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