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Freeform mail unauthorized error

Development and Programming

imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

Hi,

I’m having trouble sending mail with Freeform. I get an error message that says:

The following errors were encountered

You are not authorized to perform this action

My blacklist/whitelist module is not installed.

My code:

{exp:freeform:form form_name="contest" required="firstname|lastname|address|email|phone|location|acceptterms" notify="[email protected]" return="http://www.mysite.com/index.php"}

Any suggestions?

I’ve looked up other instances of this but nothing really helps.

Any help is much appreciated.

Thanks

       
imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

By the way, I’ve tested this at work and at home so it’s not a firewall issue.

       
imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

Has anyone had this problem (without a firewall)?

       
Sue Crocker's avatar
Sue Crocker
26,054 posts
18 years ago
Sue Crocker's avatar Sue Crocker

Can you successfully send mail via the Communicate tab?

       
imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

Hi Sue,

I sure can, just not with FF.

       
Sue Crocker's avatar
Sue Crocker
26,054 posts
18 years ago
Sue Crocker's avatar Sue Crocker

This is what I found when searching for the error message:

Thread

Does this help?

       
imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

Yeah, I saw that… I just did a new ee install and didn’t realize that that module was installed with my new setup. I’ll double check to see if FF does it again and let you know. Thanks.

       
imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

Hi Sue,

It’s sending. However…

I’m having an issue with the FF output. This is what I get:

Someone has posted to Freeform. Here are the details:

Entry Date: 2007-03-23 12:29 PM Form Name: contest Name: Email: [email protected]

None of the other required fields show up.

Do you have suggestions?

Thanks for your help.

       
Lisa Wess's avatar
Lisa Wess
20,502 posts
18 years ago
Lisa Wess's avatar Lisa Wess

Ah, since the basic EE mails work but not FreeForm, I’m going to pop this over to the Modules forum, since it’s about a third-party module.

       
imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

I’m still getting the same output. Any ideas?

       
Peter E's avatar
Peter E
20 posts
18 years ago
Peter E's avatar Peter E

I’m getting the same error message on some – not all – Freeform entries. The common denominator for me is that the users are all on AOL.

I didn’t have the blacklist module enabled when the problem occurred (it is now; I hope the problem doesn’t get worse.)

       
Sue Crocker's avatar
Sue Crocker
26,054 posts
18 years ago
Sue Crocker's avatar Sue Crocker

imawake, when you send out the reply, which template are you using?

Peter, have you tried turning off Secure Forms?

       
Peter E's avatar
Peter E
20 posts
18 years ago
Peter E's avatar Peter E
Peter, have you tried turning off Secure Forms?

No, I hadn’t. Sounds worth trying, thanks! I’ve switched that off now. Hopefully with the blacklist on and trackbacks off, there won’t be too much effect in other areas.

Tangentially, has anyone else noted that the control panel admin area search function is often unhelpful – I did a search for “secure” and it came up with no results. :(

       
imawake's avatar
imawake
47 posts
18 years ago
imawake's avatar imawake

Hi Sue,

Here is my code:

{exp:freeform:form form_name="Contest" required="firstname,lastname,address,email,phone,location,acceptterms" notify="[email protected]" return="http://www.mysite.com/"}
<label for="firstname">First Name</label>

<input type="text" id="first" name="firstname" value="" size="30" />

<label for="lastname">Last Name</label>

<input type="text" id="last" name="lastname" value="" size="30"  />

<label for="address">Address</label>

<textarea name="address" id="address" rows='5' value="" cols='24' /></textarea>

<label for="email">Email</label>

<input type="text" id="email" name="email" value="" size="30" />

<label for="phone">Phone</label>

<input type="text" id="phone" name="phone" value="" size="30" />

<label for="location">Location</label>

<textarea name="location" id="location" rows='8' cols='50'  /></textarea>

<label for="contestrules">Contest Rules</label>

<textarea name="rules" id="rules" rows='8' cols='50' readonly />
BLAH, BLAH, BLAH
</textarea>

<input type="checkbox" id="acceptterms" name="acceptterms" />  <label for="acceptterms">I agree to the contest rules</label>


<input type="submit" id="submit" name="submit" value="submit" />

{/exp:freeform:form}

Thanks for all help.

       
Stephen Slater's avatar
Stephen Slater
366 posts
about 18 years ago
Stephen Slater's avatar Stephen Slater

Was there a resolution to this?

       
1 2

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